Frequently Asked Questions

We sell major household electrical appliances — including LED TVs, air conditioners, refrigerators, washing machines, dishwashers, microwaves, electric geysers, and electrical ovens — sourced from reputable brands for quality and reliability.

Browse the shop, add the items you want to your cart, then proceed to checkout and fill in your details to place your order. Note that our checkout is currently a demonstration for this MVP — no payment is processed and orders are not yet fulfilled or shipped.

You can browse products and view the shop without an account. You'll need to log in or register once you're ready to check out.

Add products to your cart from the shop or a product page, then adjust quantities or remove items from the cart page at any time. Your cart shows a running subtotal and stays linked to your session as you continue shopping.

We're finalizing our payment options as we roll out full order processing. Checkout currently does not collect any payment — accepted payment methods will be listed at checkout once live order processing is introduced.

Our delivery and shipping details are still being finalized. Once live order processing is available, shipping options and estimated delivery times will be shown at checkout and in your order confirmation.

You can reach us anytime through our Contact page, by emailing Imrankhannaeem18@gmail.com, or by phone at 0301-3765608.

Yes — eligible items can be returned within 7 days of delivery. See our full Return Policy for eligibility details and how to start a return.

Use the “Forgot password?” link on the login page to receive a password reset link by email.

Yes. Passwords are stored using industry-standard hashing and are never stored in plain text. See our Privacy Policy for details on how we handle your information.